While captive or direct insurance companies offer excellent service and deep expertise in their own products, our agency operates a little differently. As an independent agency, we’re not tied to any single provider. This gives us the flexibility to explore a wider range of options from multiple companies to find coverage that best fits each client’s unique needs.
Many insurance consumers aren’t always aware of the benefits of this approach. Having access to a broad spectrum of products and guidelines can be incredibly valuable — especially when navigating complex or changing circumstances.
Ultimately, what makes a great agent stand out is their commitment to serving clients proactively, along with a strong understanding of the industry, available products, and how to match them to real-world situations. Whether captive or independent, it’s all about putting the client’s best interest first.